5.5.3.1 OUCSS-NMS(OMS) Manage Outage : OUCSS-NMS(OMS) Manage Outage Detailed Process Model Description : 2.7 Request Customer Account Information
2.7 Request Customer Account Information
Reference: OUCSS-NMS(OMS) Manage Outage Process Model - Page 1 for the associated business process diagram.
Actor/Role: Customer
Description: OUCSS requests account information from the CIS system (i.e. CC&B).
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